FAQ
General FAQs
Who can attend?
HOW CAN I GET ACBC CEU’S FOR ATTENDING THE CONFERENCE?
When registering for the event be sure to register as an ACBC Certified Member and include your unique ACBC ID number in the registration. After the conference, our office will apply the CEUs to your account automatically. CEU’s will only be granted if you are attending the conference within your two-year earning window. Please contact [email protected] with any further questions.
Who can attend?
ACBC’s conference is designed to encourage and equip the church. All are welcome to attend.
What does the registration fee cover?
The registration fee covers admission to all plenary sessions and breakouts, plus conference materials.
Can I register by mail and/or pay by check?
Online payment by credit card is the only method allowed for registrations. If accessing the internet to register or payment by credit card is not a possibility, call our office at 816-282-2836 for assistance or with any related questions.
CAN I REGISTER MYSELF AND MY SPOUSE WITH THE SAME E-MAIL?
During registration you can add members to your registration group (spouse, fellow church member etc.); however, each attendee will need a unique e-mail address.
When will I get confirmation of my registration?
When registering, you will receive a confirmation on the screen when you complete your registration; this will be followed by an email confirmation. A short time before the conference you will receive an ACBC logistics email detailing the check-in process.
CAN I TRANSFER MY REGISTRATION to another person?
Yes, it’s free and you can do that by logging into your CVENT account (CVENT is our registration system) and updating your order information with the new registrant’s information.
· Transfers are the responsibility of the two parties involved.
· ACBC is not responsible to arrange payment for transferred tickets.
What is the cancellation policy for conference registrations?
All cancellation submissions must be made by logging into your Cvent account or contacting our office. Please note that refunds will only be given up to September 1st.
Cancellation Fees:
· No refunds will be given after September 1st, 2024
· Cancellations that occur on or before 11:59 (Central Time) September 1st, 2024, will receive up to a 90% refund.
CAN i switch my in-person registration to virtual?
Yes, but any In-person to Virtual switches after 11:59 PM (Central Time) September 25, 2024, may not receive the conference give-away box before the conference.
CAN I BRING CHILDREN TO THE CONFERENCE?
Children are welcome to attend the Annual Conference, but if they require seating they must register. Regarding infants (i.e. non-registered), due to space limitations, strollers and infant carriers cannot take up seating (e.g. the father, the mother, and unregistered infant cannot fill three seats).
Am I able to register onsite at the conference?
Walk-up registrations are welcome, however, depending on conference bag supply levels, a walk-up registrant is not guaranteed to receive a conference bag. We are not able to order additional conference bag materials for walk-up registrants.
How do I change my Breakout Session?
1. Click HERE to sign back into your account.
2. You will need to use the email address under your registration as well as your confirmation number.
3. Once signed in, you should click “Modify” and go to the page of breakout sessions. There you can select which breakouts you would like to attend.
4. Make sure to click “Next” until you can click “Finish” so that it saves.
When and how do I check-in?
Logistics of check-in will be given out prior to the conference in emails. We will also post information on our Annual Conference UPDATE page regarding check-in.
Virtual Conference FAQs
What is included with my virtual registration?
Your virtual conference registration includes live access to all of the plenary content from the Annual Conference and Pre-Conference. It also includes five breakout session slots, each with multiple options from which to choose when registering. Yes, you may go back in and modify your selected breakout sessions if desired after your registration is complete. Most virtual breakout sessions will be pre-recorded for this year’s conference, and some will be live streamed from the conference venue. It also includes this year’s conference box which will be mailed to the address entered on your registration.
You will have access to one breakout in each time slot.
Can I watch the virtual conference with a group?
Each attendee for the virtual conference will need a unique registration. While you are welcome to watch the sessions as a group, please be sure each person is registered individually. We have created our Group Watch option for churches and ministries with 10 or more watching virtually as a group.
Will I have access to a conference bookstore? How about exhibitors?
We are preparing to have an online bookstore for our virtual attendees. You’ll also have opportunities to connect with our exhibitors online during the conference.
Do I have to watch the conference live? Can I watch it later?
All virtual sessions will be available until 11:59 PM, October 23rd (Central Time) (approximately two weeks after the conference). You can watch any sessions you registered for until then.
is there a deadline to sign up for the virtual registration?
You can register virtually up until the start of the Pre-Conference. (see Schedule for timing). Please note that those who register after 11:59 PM (Central Time) September 25, 2024, may not receive the conference give-away box before the conference.
Can i switch my virtual registration to in-person?
After 11:59 PM (Central Time) September 25, 2024, we can no longer process switchovers from virtual to in-person.
international virtual attendees
We will not be able to provide the conference box to you until after the conference. Due to international customs fees, we will email to confirm that you are willing to pay any customs fees to receive the box. Please let us know if you have an American address to which we can send the box. This will expedite the process and bypass any customs fees.
Lodging
Can I stay at a hotel other than the ones listed on the website?
Yes. We have chosen the hotels listed on our website because they are in the approximate vicinity of the conference venue, and we were able to negotiate special rates. There are certainly other hotels around, but they do not offer the conference rates and we can’t predict availability.
Travel
ARE THERE AIRPORT-TO-HOTEL TRAVEL OPTIONS PROVIDED?
ACBC cannot arrange transportation, but the airport offers numerous transportation options.
Where should I park?
Parking is available throughout the venue’s campus as the seminary students will be on Fall Break. Please allow necessary time for walking if you end up parking across campus. The primary buildings that will be in use for the conference are highlighted on the below map. As you can see, there are many numbered parking lots available to choose from. Please obey any campus parking signs that may be posted. See map below.
Other Questions
What is a “session?”
A session at ACBC typically includes music and a plenary talk.
Is the conference wheelchair accessible?
The campus is wheelchair accessible. There are 12 designated wheelchair locations in the main auditorium.
Is reserved seating available?
Reserved seating is only provided to those who require sign language interpretation. If you have a disability and require special assistance, please contact us. There are 12 designated wheelchair locations in the main auditorium.
Will session or day passes be available?
Session or day passes are not available.
My question isn’t listed above—how can I get an answer?
Email us at [email protected] or call 816-282-2836.